Gandhi Infotech Private Limited or GIPL – Delhi is one of India's upcoming business process outsourcing companies with the capability to provide voice, non-voice and web-based services. The company is a full spectrum service provider and offers end-to-end solutions covering a wide range of industries. The structure of GIPL – Delhi is based on three fundamental philosophies: Technology, Customer and Learning and Relationships or Partners. In an era of changing market's needs, the company is focussed to provide total solutions. The services provided by GIPL – Delhi can be divided into following business divisions:
Call Center: this sector is further divided into Software Development Business Unit or SDBU, BPO and Systems Integration Division or SID. In the year 2003 GIPL started its call center with 24 people. Since then the company is moving upward with a perspective of becoming world's famous contact center. Currently, there are 85 people in single shift and 170 people in double shift those are catering sucessfuly to the needs of the clients at UK, USA and many other countries. The main strength of GIPL – Delhi is its Software Development Business Unit or SDBU. This team works with dedication and sincerity and is moving stadily towards its goal. The GIPL has a qualified and experienced team of 15 software Developers under 2 supervisors. This is one of the 20 companies of the world that has developed their own Predictive Dialer, which is already being up and running in 15 call centers in India.
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